Standard/Cargo: How It Works

01

Prepare Before Applying

Complete the online e-bike safety training course.

Be sure to save the emailed completion certificate from the training.

02

Apply

Apply for the e-bike rebate program.

Apply Now

03

Selection & Documentation

If selected, you’ll be asked to upload required documentation within 8 days.

04

Approval & Rebate Codes

Once documentation is submitted on time and approved, you’ll receive two emails:

1. Rebate code for e-bike
2. Rebate code for accessories

05

Research & Plan

Explore the Qualified Products List (QPL) for e-bikes and accessories.

Review the Buyer’s Guide.

Check out Participating Retailers.

06

Purchase Your
E-Bike

Order your e-bike within 60 days of receiving your rebate code — ID required. If you redeem one rebate only (e-bike or accessories) or no rebates, your account will reflect a “rebate redeemed” status at the end of the 60 days and your unused rebate(s) will no longer be active.

07

Purchase Accessories

Buy eligible accessories within 60 days of receiving your rebate code — ID required. The rebates cannot be combined and can be used at different retailers, but each must be used in one transaction.

08

Optional: In-Person Training

Attend an optional safety training event.

Event details will be available on the program website.

 

09

90-Day Check-Up

Return to your retailer for your complimentary 90-day e-bike check-up.

10

Ride & Enjoy

Enjoy your new e-bike and ride safely!

Yellow bike

01

Prepare Before Applying

Complete the online e-bike safety training course.

Be sure to save the emailed completion certificate from the training.

02

Apply

Apply for the e-bike rebate program.

Apply Now

03

Selection & Documentation

If selected, you’ll be asked to upload required documentation within 8 days.

04

Approval & Rebate Codes

Once documentation is submitted on time and approved, you’ll receive two emails:

1. Rebate code for e-bike
2. Rebate code for accessories

 

05

Research & Plan

Explore the Qualified Products List (QPL) for e-bikes and accessories.

Review the Buyer’s Guide.

Check out Participating Retailers.

06

Purchase Your
E-Bike

Order your e-bike within 60 days of receiving your rebate code — ID required. If you redeem one rebate only (e-bike or accessories) or no rebates, your account will reflect a “rebate redeemed” status at the end of the 60 days and your unused rebate(s) will no longer be active.

07

Purchase Accessories

Buy eligible accessories within 60 days of receiving your rebate code — ID required. The rebates cannot be combined and can be used at different retailers, but each must be used in one transaction.

08

Optional: In-Person Training

Attend an optional safety training event.

Event details will be available on the program website.

 

09

90-Day Check-Up

Return to your retailer for your complimentary 90-day e-bike check-up.

10

Ride & Enjoy

Enjoy your new e-bike and ride safely!

01

Prepare Before Applying

Complete the online e-bike safety training course.

Be sure to save the emailed completion certificate from the training.

02

Apply

Apply for the e-bike rebate program.

Apply Now

03

Selection & Documentation

If selected, you’ll be asked to upload required documentation within 8 days.

04

Approval & Rebate Codes

Once documentation is submitted on time and approved, you’ll receive two emails:

1. Rebate code for e-bike
2. Rebate code for accessories

 

05

Research & Plan

Explore the Qualified Products List (QPL) for e-bikes and accessories.

Review the Buyer’s Guide.

Check out Participating Retailers.

06

Purchase Your
E-Bike

Order your e-bike within 60 days of receiving your rebate code — ID required. If you redeem one rebate only (e-bike or accessories) or no rebates, your account will reflect a “rebate redeemed” status at the end of the 60 days and your unused rebate(s) will no longer be active.

07

Purchase Accessories

Buy eligible accessories within 60 days of receiving your rebate code — ID required. The rebates cannot be combined and can be used at different retailers, but each must be used in one transaction.

08

Optional: In-Person Training

Attend an optional safety training event.

Event details will be available on the program website.

09

90-Day Check-Up

Return to your retailer for your complimentary 90-day e-bike check-up.

10

Ride & Enjoy

Enjoy your new e-bike and ride safely!

Eligibility Requirements

The Portland Rides program launched on April 6, 2026. Standard and cargo e-bike rebates will be released three times per year. The application will be open year-round, with brief closures on rebate release dates. Once you apply, if you are not selected on a rebate release date then you will automatically be re-entered into the applicant pool. You do not need to re-apply for the program for the duration of the 2026–2029 program life.

To qualify, you must:

  • Live in the City of Portland
  • Be 18 years or older
  • Have a household income at or below 60% of Area Median Income (AMI)
  • Have a valid email address to send and receive communications
  • Successfully complete the required online e-bike safety training and upload completion certificate with your application (certificate will be emailed from Reach 360 Notifications <notifications-no-reply@articulate.com>)
  • Redeem the rebate at participating Portland e-bike retailers
  • Agree to not re-sell your new e-bike for at least 1 year after purchase
  • Be respectful to retailers and customer service teams
Household Size 2025 AMI: 60%
For use through 12/31/2026
1 $52,140
2 $59,580
3 $67,020
4 $74,460
5 $80,460

 

The Portland Rides program uses Area Median Income (AMI) data to effectively engage with priority populations. AMI represents the midpoint of a region’s income distribution, where half of the households earn more and half earn less. Portland Rides uses 2025 AMI data through December 31, 2026 based on the May 1 timing of AMI data release. This approach ensures consistent eligibility requirements for the year.

Rebate Amounts

  • Up to $1,600 for a new Standard Class 1 or 2 e-bike
  • Up to $2,350 for a new Cargo Class 1 or 2 e-bike
  • Up to $300 for approved accessories (helmet, lock, lights, pannier, etc.)
  • Each rebate can only be redeemed one time per person throughout the lifetime of the program
  • Once approved, you’ll receive two rebate emails — one for the e-bike and one for accessories. You will have 60 days to redeem both rebates at a participating retailer. The rebates cannot be combined and can be used at different retailers but each must be used in one transaction (i.e. the accessories rebate can only be applied toward the cost of accessories and can only be used in a single transaction but does not need to be purchased at the same retailer where you purchased your e-bike).

Note: If you redeem one rebate only (e-bike or accessories) within the 60-day redemption cycle, your account will reflect a “rebate redeemed” status at the close of the cycle. Your unused rebate will no longer be active and you will not be eligible to reapply. Similarly, if you do not redeem your e-bike or your accessories rebates within the 60-day redemption cycle, your unused rebates will no longer be active and you will not be eligible to reapply.

This means if you purchase rebated accessories and are unable to purchase the e-bike during the redemption cycle, you will become ineligible for the e-bike rebate. If you do not purchase either in time, you will become ineligible for both rebates. Make sure to use both rebates before the expiration date, even if your e-bike has not arrived by that time. Your retailer can assist you with picking accessories that will fit your chosen e-bike.

Eligible E-Bike Types

Standard or Cargo Class 1 or 2 E-Bikes:

Please see our Qualified Products List which will continually be updated throughout the program

  • Class 1 pedal assist, 2 or 3 wheels – Class 1 is defined as pedal assist only with a top speed of 20 mph
    • Tires 20(”) or larger and motor 750(W) or smaller
  • Class 2 pedal assist and throttle, 2 or 3 wheels with a top speed of 20 mph
    • Tires 20(”) or larger and motor 750(W) or smaller
    • Please note that often, cargo e-bikes are Class 1 but have larger batteries
  • New and fully assembled
  • Must meet UL 2271 safety standards
E-Bike Description Example

Standard E-Bike

A standard e-bike is considered a regular-format electric bicycle meant primarily to carry one rider (and lightweight cargo).

Standard e-bike

Cargo E-Bike

A cargo e-bike is larger than a standard e-bike and is designed for carrying an additional rider and/or heavier loads. Cargo e-bikes have extended or strengthened frames (for example, long tail, box bike) that can generally support 100 to 300 pounds of cargo in addition to the rider.

Cargo e-bike

The program offers Adaptive e-bike rebates as of June 1, 2026. See the Adaptive Applicants webpage for more information.

  • At this time, Class 3 (pedal assist only with a top speed of 28 mph) standard or cargo e-bikes are not eligible.
  • At this time, electric mountain bikes are not eligible.
  • At this time, e-bike conversion kits (which convert a regular non-motorized bicycle into an e-bike) are not eligible for the standard/cargo program.
  • At this time, used/refurbished e-bikes, demo models and open-box e-bikes are not eligible for the standard/cargo program.

Eligible Accessory Types

All e-bike rebate recipients will receive a separate e-mail with an accessories rebate of $300.00. The accessory rebate cannot be combined with the e-bike rebate. The accessory rebate can be redeemed at a participating retailer different from where you purchased your e-bike if desired. The accessory rebate can only be used in one transaction.

Please see our Qualified Products List which will continually be updated throughout the program.

Safety & Security

  • Adult and child helmets – CPSC Certified or MIPS certified
  • Lights
  • Mirrors
  • Reflective and/or LED reflective safety vests, jackets, and other wear
  • Locks

Carrying & Transport

  • Front and rear bike racks (excludes car-mounted racks. All racks must be purchased with the accessories rebate and not the e-bike rebate.)
  • Panniers/baskets
  • Child bike seats
  • E-bike battery bags

Weather Protection

  • Rain gear
  • Fenders

Bike Parts & Upgrades

  • Pedals
  • Saddles
  • Tire liner

Maintenance & Repairs

  • Lube and Flat kits
  • Pumps
Need help? Visit our Contact Us page for support.

What You’ll Need if You Are Selected

If you’re selected through the random selection process, you’ll need to submit documents within 8 calendar days of receiving the rebate selection e-mail notification.

Government Issued ID:

  • U.S. or internationally issued passport
  • Valid U.S. Permanent Resident Card
  • Valid driver’s license or state ID

Please note that government issued ID is only used in-person at the store to verify the rebate recipient and is not uploaded to the application portal, though a valid driver’s license or state ID can be used as proof of address documentation. Proof of address documents are uploaded to the application portal.

One Proof of City of Portland Address Document (dated within the past 3 months). Please black out the Social Security Numbers (SSN) before submitting):

  • Valid driver’s license or state ID
  • Computer generated bill (utility, credit card, doctor, hospital, etc.)
  • Printed bank statement
  • Pre-printed pay stub (from a period within the last three (3) months) (not accepted as Proof of Income)
  • First-class mail (from a government agency or court)
  • Current homeowners, renter’s or motor vehicle insurance policy
  • Mortgage, lease, or rental contract (leases may be within the last year and must cover the time of the application)
  • Transcript or report card from an accredited school
  • Motor vehicle registration
  • Military service records (DD Form 214)
  • Letter of Stay or letter confirming client status from an established homeless shelter or homeless services agency
  • Letter of Stay or letter confirming client status from other social service organization
  • Asylum documentation (such as form I-589) (page 1 ONLY)

Individuals who are unable to provide documents to verify their physical address may be eligible to provide alternative documents and should contact customer service for individual support. If you do not have one of the proof of address documents listed above, please reach out to customer support at PortlandEBikes@aptim.com.

One Proof of Income Document (Please black out the Social Security Numbers (SSN) before submitting):

  • SSI/SSDI Benefit Verification Letter
  • Oregon Health Plan/Medicaid, SNAP: EBT (Electronic Benefits Transfer), Temporary Assistance for Needy Families (TANF), Free & Reduced-Price Lunch, HUD Housing Choice Voucher, LIHEAP (Home Energy Assistance), Employment Related Daycare (ERDC), Women Infants and Children (WIC), TriMet reduced fare program for low-income rider, Individual Development Account (IDA) holders
  • 1040 information for the prior tax year (page 1 ONLY)
  • Note that pay stubs and W2s are not an accepted form of Proof of Income at this time

 

Request a Bike Buddy!

Need help getting started with your new e-bike? The Bike Buddy mentorship program matches experienced local cyclists with Portland riders who want to feel more confident on a bike. Mentors share their route knowledge and help build skills through a few meetups. Mentees get personalized help reaching their cycling goals, such as learning to handle their bike, practicing their commute, or riding safely. 

Please note that Portland Rides E-Bike rebate recipients do not qualify for Bike Buddy’s mini grant, as both programs are funded by PCEF.

BIKETOWN for All

If you qualify for the E-Bike Rebate Program, you likely also qualify for BIKETOWN for All. BIKETOWN for All offers free BIKETOWN membership, accessible, and fun 24/7 bike-share transportation for folks living on low-incomes. Those who qualify for certain forms of state or federal assistance can sign up for a free BIKETOWN membership that provides monthly ride credits and further discounted per minute rates. You can sign up online at biketownforall.com. This program is funded by the Portland Clean Energy Community Benefit Fund!

BIKETOWN is the Portland Bureau of Transportation’s e-bike and e-scooter share system operated by Lyft and sponsored by NIKE. The BIKETOWN for All membership benefits include: $0/month annual membership, free unlocks, monthly $10 credits to ride (.05 cents a minute after that).

Standard/Cargo Program Participating Retailers

We’ve partnered with local retailers across Portland. These standard and cargo e-bike retailers accept Portland Rides rebates and can help you choose the right e-bike and accessories. Visit one of our approved retailers to test ride and purchase your e-bike using your rebate.

A Convenient Cycle

811 SE Main St. #106
Portland, OR 97214
convenientcycle.com
971-500-4805

Offers Standard and Cargo

Clever Cycles

900 SE Hawthorne Blvd.
Portland, OR 97214
clevercycles.com
503-334-1560

Offers Standard and Cargo

Cyclepath East

2436 NE Martin Luther King Jr Blvd.
Portland, OR 97212
cyclepathpdx.com
503-281-0485

Offers Standard and Cargo

Cyclepath West

2714 NW Thurman St.
Portland, OR 97210
cyclepathpdx.com
503-222-3276

Offers Standard and Cargo

The eBike Store

809 N Rosa Parks Way
Portland, OR 97217
ebikestore.com
503-360-1432

Offers Standard and Cargo

Icicle Tricycles

320 NW Hoyt
Portland, OR 97209
icetrikes.com
503-329-2575

Offers Cargo

Joe Bike

2039 SE Cesar Estrada Chavez Blvd.
Portland, OR 97214
www.joe-bike.com
503-954-2039

Offers Standard and Cargo

Metropolis Cycles

2249 N Williams Ave.
Portland, OR 97227
metropoliscycles.com
503-287-7116

Offers Standard and Cargo

Nomad Cycles

5820 NE Sandy Blvd.
Portland, OR 97213
nomadcyclespdx.com
503-806-1745

Offers Standard and Cargo

NWProgear

9185 SE Foster Rd.
Portland, OR 97266
nwprogear.com
503-901-9546

Offers Standard and Cargo

Outer Rim

10640 NE Halsey St.
Portland, OR 97220
outerrimbicycles.com
503-278-3235

Offers Standard and Cargo

PSU Bike Hub

1818 SW 6th Ave.
Portland, OR 97201
pdx.edu/bikehub
503-725-9006

Offers Standard

pXcycle

7816 N Interstate Ave.
Portland, OR 97217
pxcycle.com
971-212-7706

Offers Standard and Cargo

River City Bicycles

534 SE Belmont St.
Portland, OR 97214
rivercitybicycles.com
503-446-2205

Offers Standard and Cargo

Sellwood Cycle Repair

7953 SE 13th Ave.
Portland, OR 97202
sellwoodcycle.com
503-233-9392

Offers Standard and Cargo

Splendid Cycles

407 SE Ivon St.
Portland, OR 97202
splendidcycles.com
503-954-2620

Offers Standard and Cargo

TomCat Bikes

3117 SE Milwaukie Ave.
Portland, OR 97202
tomcatbikes.com
503-232-4983

Offers Standard and Cargo

Trek Hollywood

407 SE Ivon St.
Portland, OR 97202
trekbikes.com
503-281-9800

Offers Standard and Cargo

Trek Sellwood-Westmoreland

6717 SE Milwaukie Ave.
Portland, OR 97202
trekbikes.com
503-774-3531

Offers Standard and Cargo

Trek Slabtown

1560 NW 21st Ave.
Portland, OR 97209
trekbikes.com
503-222-3821

Offers Standard and Cargo

V Volt

2101 SE 6th Ave.
Portland, OR 97214
vvolt.com
503-203-8000

Offers Standard

Want to join as a retailer? Contact us at PortlandEBikes@aptim.com.